
What Should I Sell
Online?
By Chris Malta & Robin Cowie, WorldWide Brands
We've just finished several months of development on a
new software product here at Worldwide Brands, Inc., and
it's now available to you as a FREE TRIAL. I'm very anxious
to tell you about it; I'm sure you'll be as excited about it
as we are. :o)
First, though, I'd like to tell you why we spent all that
time and energy, working with many very successful ECommerce
experts, to develop this new software.
For years now, through all the time I've been working in
and writing about ECommerce, I've always come across one
single question far more often than any other. It's a
question everybody has, and nobody seems to be able to
answer easily. What's the question?
"What should I sell on the Internet?"
People email us and ask us that all the time. People call
us and ask us where they can find out how to make that
decision. I myself have struggled with it many times. Lots
of people know what products they want to sell Online.
Nobody really knows ahead of time if those products stand
a chance of making you money.
If you really want to know the answer to that question,
your only choice is research, and lots of it. Based on years
of experience, here's the basic process that we and many
other successful Online Retailers would go through every
time we try to decide on a new product to sell on the
Internet.
Find out what the Demand for the product is:
If I'm going to be a food vendor at a baseball game,
what should I sell there? I may really like salted
peanuts. Maybe I get up every morning and eat salted
peanuts for breakfast, and drink a salted peanut flavor
Power Drink. Than I have a salted peanut sandwich for
lunch, and two processed salted peanut patties on a bun
for dinner. So, I really love salted peanuts, know a lot
about them, and think they're the greatest thing in the
world.
Does that mean that I should sell salted peanuts at
that baseball game? Well, it's something that I know
people like to eat at baseball games. I know people do
buy them at baseball games. However, there are things I
don't know yet.
For example, how many people at that particular game
are likely to want to buy salted peanuts?
Generally, salted peanuts are a good bet to sell at a
baseball game. However, I may not know the area very
well. If I'm a traveling food vendor, following sports
seasons through the country in different states and
different kinds of weather, salted peanuts may not
always be a good idea.
Salted peanuts are pretty good when they're fresh and
slightly oily. During the summer, people just eat them
up left and right at baseball games. During cold
weather, though, they tend to get more dry and crunchy,
and the salt doesn't stick to them very well because the
oil gets hard. If it's cold enough, eating salted
peanuts outside can be a bit like chewing gravel. Yech!
Weather isn't the only problem. If it turns out that
the game I'm going to sell at is a special event to
raise money for the Worldwide Allergy Sufferer's
Foundation, I will probably find that many people there
might have an allergy to peanuts of any kind! That means
that there is a much lower demand for my product than
I'd like.
So, where is the game I'm going to be selling at? Is
it a cold-weather game? Who's sponsoring it? Are there
likely to be many people there who can't eat salted
peanuts?
These same ideas, silly as some of them might sound,
apply to Internet Sales as well. After all, the Internet
is just another place to sell products. The basic
concept of Demand is the same there as it is anywhere
else, and has been for all time. If there aren't enough
people who want it, there's no profit in selling it!
When we at
Worldwide Brands, Inc., want to know
what the Demand on the 'Net is for a product, we spend
many hours, and sometimes days, researching.
To find out what the Demand for something is, we need
to find out how many people are searching for it in the
Search Engines.
We try to find out how many people are using those
Search Engines to look for the product we want to sell,
then we categorize that information according to the
different search term variations people use.
For example, if someone were searching for a place on
the Internet to buy salted peanuts, they might use the
search term "peanuts, lightly salted", or the search
term "salted peanuts", or many other variations. We have
to try to think of what those variations might be, and
find out what the Demand is for each of them. Overall,
we're looking for numbers on just how many people are
searching for our product using different search terms.
The more people who are searching for it, the higher the
Demand.
Once we have those numbers, we go on to the next part
of our research.
Find out what the level of Competition is:
So, what else do I need to know if I want to sell
salted peanuts at a baseball game?
Well, I've done my Demand research. I know that this
particular game will be a summer game, so the peanuts
won't get cold and crunchy. So, I know I have a good
Demand for the product.
Now, I need to know what my Competition will be like.
Before I pack up my peanuts and go to that game, don't
you think I should try to find out how many other
vendors I will be competing against?
If there are fifty other vendors in the stands
selling salted peanuts, I do not want to be 'salted
peanut vendor number fifty-one'!
So, I'm going to do some more research. I'm going to
contact the ballpark's management office, and try to
find out how many of the vendors at the ballpark are
planning on selling salted peanuts. They may not know
exactly, but they'll have an idea. If there are fifty
other vendors selling salted peanuts, I'm going to ask
how many vendors are selling lemonade. I may not like
lemonade. Maybe the taste of it makes my face scrunch up
and look goofy, and the sugar gives me the squeaking
jitters.
However, if there are only five other vendors selling
lemonade, I'm going to screw together my courage and
darned well sell lemonade at that ballpark instead of
salted peanuts. Knowing salted peanuts as well as I do,
I know there are going to be a lot of thirsty people
there, with fifty salted peanut vendors roaming around.
Again, the internet is the same way. The 'Net is just
another place to sell things, and if there are too many
people selling the same things, nobody makes any money
on them. That's what we're here for, after all, right?
We're in this ECommerce thing to make money, not to
satisfy our personal taste.
Once again, when we at
Worldwide Brands, Inc., want to know
what our Competition is for a new product, we spend many
hours, and sometimes days, researching on the Internet.
What are we looking for? When we look for our
Competition, we know that there are two basic ways that
people sell on the Internet. They use Internet Stores,
and they use Auctions. So, we need to look at both.
We start with a dedicated Internet Store shopping
site with a high degree of popularity; Yahoo Shopping.
We spend hours in there, acting like a customer, using
different search terms to search on the product we want
to sell. We find out how many Stores sell only that
exact product, how many sell products similar to it, and
how many sell the exact product and others similar to
it. We look at which Stores have higher popularity, and
which of those feature our potential product more
prominently than others.
We break all those numbers out into categories, and
write all that information down. Then we go to the next
part of our research.
Find out what the General Interest level is
Salted peanuts are a bit of a "gimme" in this area.
Everybody knows what they are, and most people like
them. On the Internet, though, it's important to find
out what the general level of knowledge and interest is
for a product before trying to sell it.
Here at
Worldwide Brands, Inc., we go out to
one of the big Search Engines, and search for our
product again under many search terms. This time,
though, we do it not as a customer, but as someone
interested in information about the product. Kind of
like the difference between wanting to buy a package of
salted peanuts, and wanting to write a school report
about how they are grown and packaged.
General interest in a product helps to gauge where
our Demand and Competition numbers fall into the big
picture.
For example, if there isn't much Demand for a
product, and there isn't much Competition, it would seem
that it might not be a good seller. You can't sell
something to people if they're not out there looking to
buy it. If there aren't many people out there trying to
sell it, either, then it's probably not a good idea.
However, if there is a lot of General Interest, it
may be that we've stumbled across the Holy Grail of
Internet Retail research; the fabled Untapped Product
Market!
That's rare, but it happens. People find Untapped
Markets, and begin to exploit them through associative
advertising (advertise a more common, related product to
lead people to a new one).
However, as I said, the more common use for General
Interest information is to help us understand what our
Demand and Competition numbers mean.
Once we have General Interest numbers, we go to the
next part of our research.
Find out how others are Advertising this product:
Let's say that based on my research so far, I think I
can make a good business out of selling salted peanuts.
I'm not just going to sell them at baseball games,
either. I decide I want to place an ad in my local
Yellow Pages, and sell salted peanuts to a lot more
people.
Should I just jot a few words down, and send them off
to the Yellow Pages Advertising Office?
Of course not. My research is still not complete. I'm
going to need to see how many other people are
advertising my product in the Yellow Pages. If there are
a good number of them doing so, it may mean that it's a
good product to get into. And if it is a good product to
get into, I'm going to want to see what others are doing
with their ads to make them successful.
So, I grab a copy of the Yellow Pages, and turn to
the "P" section. Lo and behold, I find ads for salted
peanuts. Some are big, some are small. Some are cheesy,
and some are pretty interesting. I don't think there are
too many ads to compete against there, so I decide to
run an ad. I'm going to study the best elements from my
competitor's ads, and create a better one than any of
them.
Same thing on the Internet. If you're going to sell a
product Online, you're going to have to advertise it in
some way or another. Today, Pay Per Click Search Engines
are the dominant force in Internet product Advertising.
So, here at
Worldwide Brands, Inc., we hit the
three most influential Pay Per Click Search Engines;
Overture, Google, and Findwhat. That's where we begin
our research.
Once again, we act like a customer. We use as many
search terms as we can think of to search for the
product we think we want to sell. What we're looking for
here is twofold:
- How many other people are paying to Advertise
the product Online?
- What do their ads look like and say?
The number of other people Advertising the product
gives us a feel for whether the product is overexposed.
If there is too much Advertising, that means too much
Competition, which is not a good thing.
The way other people's ads look and what they say
gives us ideas as to what our own Advertising could say
if we decide to sell the product. We spend hours at a
time gathering links to other Internet Retailers' ads
for the product, then looking them over, comparing them
and making our choices as to which ones we like best.
Then we combine the kinds of elements we like from all
of them, and create our own unique Advertising,
hopefully better than any of the others.
Finally, we move to the last phase of the research
process.
Analyzing all that information!
The Analysis process is not easy, nor is it pretty!
It involves spreadsheets and charts and graphs and links
and lots of time, cups of coffee, bleary eyes and late
nights. We have to look at all of the data we collected
on Demand, Competition, and Advertising, and make a
decision as to how they all balance out.
Here are some of the issues to consider:
- Not enough Demand (as compared to Competition)
means not enough people are going to buy.
- Too much Competition (as compared to Demand)
means not enough of a profit to go around.
- Too much Advertising drives up the price of Pay
Per Click ads, and increases Competition as well.
- Not enough General Interest, combined with a low
Demand, means that there may not be a good market
even if there is some Competition out there trying
to make the sales.
Those are just some of the things we consider.
Overall, we compare all the various Demand, Competition,
Advertising and General Interest numbers against each
other, and use our own unique formula to make sense of
it all.
Still with me? I know it's taking a long time to get to
the point, but it's important that you understand the
research process first!
Here's the good part of the story.
Several months ago, we were batting ideas around with Jon
Wittwer, developer of the Market Matrix. Jon was telling us
that he had based his Excel Spreadsheet-driven Market Matrix
partly on information he read on our site. Funny how these
things work. :o)
Jon's Market Matrix gathers all that detailed research
information we talked about above automatically, by
searching the Internet. We thought that was great. However,
it still didn't complete the research process for us. We
still had to manually sift through all that data and apply
the unique research formula we use, in order to make sense
out of all that information.
Somewhere along the line, a light bulb magically appeared
above our collective heads. We said, what if we could
combine some of the functions of Jon's Market Matrix with
our own unique research formula, and build the whole thing
into a computer program?
Great things can happen in the course of a phone call and
a cup of coffee, folks. Believe it. :o)
We had just realized that we could completely automate
this entire time-consuming manual research process!
With Jon's blessing, we forged ahead into developing that
software. Well, it took months to do that, as I said. Our
Programming expert, who is the most good-natured human being
I have ever met, worked so long and so hard that he almost
got annoyed once! That was a first. :o) My Business
Partners, myself, and our Research Team also put in a great
deal of time and effort into combining automated
information-gathering techniques, and our own research
formula, into a single piece of software.
Finally, we created The Market Research Wizard. (Trumpets
sound; the crowd goes wild!)
The Market Research Wizard does in minutes what it used
to take hours, or even days, to do.
It's a computer program in which you can type a couple of
words describing the product you want to sell, and less than
a minute later, gives you an actual Analysis (from 0% to
100%) of that product's chances of success on the Internet.
It connects to the Internet and automatically collects
all the information I talked about above, usually in less
than a minute. Demand, Competition, Advertising, and General
Interest. Then, it uses our own unique formula (the one that
I said we use ourselves, to make sense of all that data) and
generates an instant Analysis.
That's not all, either. It not only tells you how much
Demand there is for the product you want to sell; it tells
you what key words you should use to market that product if
you decide to do so.
It not only tells you how much Competition you have; it
tells you where your Competition is, so you can decide if
the product is better marketed in an Internet Store, or an
Auction.
It not only tells you who your competing Advertisers are,
it gives you clickable links to their ads, so you can study
and out-Advertise the other guys.
It also allows you to export all your instantly generated
research information to any Spreadsheet program, print your
research, recall all your past research on any product, and
more.
All in just minutes.
Now, remember what we say all throughout our web site and
published information, folks. There is no magic bullet! The
success of your business depends on many things, and proper
research is just one of those things.
However, if you can take a process that you're not sure
how to do properly, and have it done for you, the right way,
you're greatly increasing your chances of success.
Along the same lines, if you can take a process that
normally takes hours or days to do manually, and do it in
minutes, you're gaining yourself a heckuva lot of time that
can be used to concentrate on the rest of your business!
If you've subscribed to our Newsletter for any length of
time, and you've been through our site and free information,
you know that we are not into making heavy sales pitches.
That's why this Newsletter goes to such great lengths to
describe the manual process that we've used in the past to
do our product research.
So, if you like, you can try the manual research process
that I described above.
Or, if you like, you can go to Click Here, and download a
FREE TRIAL of our new Market Research Wizard. It won't cost
a cent to try it, and we know it will save you a tremendous
amount of time, while helping your business succeed.

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